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We sincerely thank you for your support of Crossroads of Western Iowa, and we want you to know that your donations of time, money and support help us to continue the important work we to do to promote empowerment.

Our Team

Leadership Team

Brent Dillinger

Brent Dillinger

Chief Executive Officer

Brent Dillinger started serving Crossroads of Western Iowa as the CEO in 2008. At that time, Crossroads was a $2.8 million organization, employed 90 people and served 250 clients. Under Dillinger’s helm, Crossroads has experienced tremendous growth. Today, the organization has a $20 million budget, employs more than 400 individuals and serves 400 clients.

Last year, Crossroads merged with two non profit organizations, CASS Incorporated in Atlantic Iowa, and Cherokee Work Services located in Cherokee Iowa. By combining with Crossroads, we've expanded our service area therefore providing services to more individuals. 

A graduate of Bellevue University with a Bachelor of Science degree in Business, Dillinger was part of Leadership Council Bluffs Class of 2011, and Leadership Iowa Class of 2012. He served on the City Council of Missouri Valley, Iowa from 2011 – 2016 and is a 2010 graduate of the Municipal Leadership Academy by the Iowa League of Cities.

Dillinger has a strong background in retail management at the district level, and prior to his career as CEO, he served approximately 8 years on the Board of Directors for Crossroads of Western Iowa. He currently serves as Board President of the Iowa Association of Community Providers (IACP) Board of Directors.

Dillinger has been recognized with several local awards and honors, including Executive of the Year by the IACP in 2016, Citizen of the Year in 2011 by the Missouri Valley Chamber of Commerce, and Business of the Year in 2010 by the Missouri Valley Chamber.

Dillinger exhibits his strong desire to serve the consumers and their families affiliated with Crossroads of Western Iowa, which is part of his passion for serving and advocating for individuals with disabilities throughout Iowa and the Midwest.

A resident of Missouri Valley for over 20 years, Brent and his wife, Elizabeth, are Kansas natives, and are members of St. Patrick’s church in Missouri Valley. In his spare time he enjoys spending time with his five children along with numerous outdoor activities including hunting, landscaping, golf and gardening.

  

Matt Smith

Matt Smith

Chief Operating Officer

Matt Smith joined Crossroads in 2015 as the Chief Operating Officer and oversees all programmatic operations. He is a graduate of Brigham Young University where he received his undergraduate degree in Health Science and Business. He attained his Master’s Degree in Health Administration and Policy from the University of Oklahoma.  

Originally from South Mississippi, Smith has an extensive background in hospital administration working specifically in areas of project management, quality, clinic administration, and hospital operations.

A graduate of Leadership Council Bluffs Class of 2015, Smith is a member of the American College of Healthcare Executives, SWIPCO Board, Leadership Council Bluffs Curriculum Committee, and Iowa Association of Community Providers. He volunteers for the Boy Scouts of America, and he was a recipient of the Midlands Business Journal's 40 Under 40 in 2016.

Matt and his wife, Hannah, currently reside in Crescent, Iowa with their four children. He enjoys the outdoors, photography and art.

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Matt Zima

Matt Zima

Chief Financial Officer

Matt Zima started with Crossroads 22 years ago. Currently, he oversees all financial matters of the organization. Zima has a broad financial background with an expertise in implementing strategies and defining processes which have aided in the substancial growth of the organization. He also takes on an active role of overseeing all compliance and recognition of government contracts and private grants. 

Zima received a Bachelor of Science degree from Morningside College in Sioux City. He has witnessed many changes throughout the more than two decades he has been with the agency. This includes an increase of clients served and a growing number of people hired. 

Residents of Onawa, Zima and his wife enjoy spending time with their grandchildren. 

 

Chris Blake

Chris Blake

Chief Human Resources Officer

Chris Blake is the newly appointed Chief Human Resources Officer. She comes to us from CASS Incorporated located in Atlantic, Iowa where she was responsible for human resources, information technology and fiscal services. 

A graduate of Iowa Western Community College, Blake earned an Associate of Arts degree in Business Administration. She received her Bachelor of Arts in Business Administration with an emphasis in Human Resources from Buena Vista University in 2010.

Blake is a member of the Society of Human Resources Management. She received her Professional in Human Resources certification in 2008. She serves as a board member for the Southwest Iowa Employer's Council and volunteers as an ambassador for the Atlantic Chamber of Commerce. 

Blake and her husband, Randy, who farm near Atlantic, are active in their church and enjoy spending time with their three grown children, their spouses and five grandchildren.  

  

Kevin Allen

Kevin Allen

Regional Senior Director

Kevin Allen serves as Regional Senior Director for the Southwest Market Region of Crossroads overseeing the administrative services and programming. Allen joins Crossroads with a background in strategic planning, performance management and safety. He has extensive experience in providing leadership in the area of expanding business operations in employment services. 

Allen has a Bachelor of Science in Education from the University of Nebraska at Lincoln. He is the past president of the Atlantic Rotary Club and of the Nisha Valley YMCA. He has also served on various local boards and committees in Atlantic, Iowa. 

Allen and his wife, Jodie, stay busy raising two daughters. In his free time, he enjoys gardening and landscaping. 

 

Ben Shuberg

Ben Shuberg

Regional Senior Director

Ben Shuberg originally, served as the Executive Director for Cherokee Work Services in Cherokee, Iowa. In this role, he oversaw the organization's core services including adult day, day habilitation and employment services. When Crossroads and Cherokee Work Services merged in 2017, Ben eventually transitioned into the Regional Senior Director position which provides oversight to Crossroads'  Northwest Regional Market consisting of Cherokee, Sioux City and Missouri Valley. His primary areas of responsibility include overseeing programming and administrative services.

Ben graduated from Des Moines Area Community College with an Associate of Arts and Sciences degree in Mortuary Science. He received his Bachelor of Arts degree in Public Administration from Buena Vista University.

Born and raised in Cherokee, Iowa, Ben and his wife, Emily, are also raising their four children there.  He enjoys being involved in the community as well as outdoor activities with his family. We welcome Ben to the Crossroads family and feel fortunate to have him on board.

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