A MESSAGE FROM OUR CEO
It’s been nearly 11 years since I first became your CEO. My experience with Crossroads actually started about 20 years ago. During my days managing the McDonald's in Missouri Valley, I had the privilege employing several program clients. Prior to that, I didn’t know much about Crossroads other than the fact that they helped people with disabilities. I was eventually asked to serve on the board. During my eight or so years as a board member, I learned a lot about Crossroads and the impact we were making on the various communities in western Iowa. It was such an awesome experience for me that when the CEO position became available, I decided to apply for it. I wanted to continue to be a part of a great organization doing great things in the community. Now, 11 years later we are all still doing great things that have impacted countless individuals and families!
With success comes growth. As we all have witnessed, Crossroads has experienced some tremendous growth over the past decade. As a CEO to nearly 400 employees, it’s become more of a challenge for me to be in all places at all times. I make it a priority to visit our various locations throughout the month. Some of my most memorable moments are when I have the opportunity to engage in small talk with our employees and clients. You all inspire me to continue to be a part of something better that is Crossroads. Unfortunately, deadlines, meetings and projects sometimes interrupt those visits. This is why our Market Directors play such a vital role in our day to day processes. These individuals are the faces of Crossroads and represent our leadership staff and myself when we cannot (physically) be present. I am grateful to the dedication they have to all of us and to our program clients.
I’d be remiss if I didn’t mention the leadership that the Market Directors receive from our Senior Regional Directors, Ben Shuberg and Kevin Allen. It is through their guidance that our MDs are able to do what they do. Altogether, these eight individuals bring more than 100 years of service and dedication to individuals with disabilities. Wow! How lucky are we to have them on our team?! Thank you Jen, Lora, Jamie, Velvet, Clint, Teresa, Kevin and Ben.
Instead of our traditional "In The Know" section of our newsletter, I'd like to take this opportunity to recognize all of our Market Directors and our Senior Regional Directors and thank them for their service and dedication to the mission of Crossroads.