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We sincerely thank you for your support of Crossroads of Western Iowa, and we want you to know that your donations of time, money and support help us to continue the important work we to do to promote empowerment.


"A Communication Plan is a detailed strategy that outlines an organization's target audiences and the messages they need to receive to drive desired business outcomes." source:

Crossroads of Western Iowa recently completed an organization restructure. It was imperative that an agency-wide Communication Plan was created. This plan incorporates existing and new communication channels to ensure that we are all communicating effectively and consistently across the agency. This includes communications from leaders to employees, from employees to leaders, within teams and across all locations.

Thank you in advance for your willingness to access and utilize this plan as a resource moving forward to communicate and connect with your leadership, your staff and coworkers.


Brent Dillinger