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We sincerely thank you for your support of Crossroads of Western Iowa, and we want you to know that your donations of time, money and support help us to continue the important work we to do to promote empowerment.


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For more than 40 years, Crossroads of Western Iowa has been empowering individuals with intellectual and developmental disabilities, mental illness and brain injury to enjoy an enhanced quality of life.

Through the power of our mission, nearly 600 individuals and their families are currently accessing our services thus allowing them to reach beyond and achieved dreams they never thought were possible.

Together, our compassionate team opens their hearts and inspires a world of possibilities for families of intellectual and developmentally disabled individuals in various communities within western Iowa.

Counties we serve:

- Cass - Ida
- Cherokee - Monona
- Harrison - Pottawattamie
- Woodbury

Crossroads is a Strengths based organization!

At Crossroads we believe that our employees are the heart of our organization. We strive to ensure they are happy at work and they are able to enhance their quality of life.

We partner with Gallup to conduct annual employee engagement surveys to help us continue to make Crossroads a better place to work.

We also utilize the CliftonStrengths assessments, and coaching sessions to develop our employees.
Our employees learn about their individual strengths and how to utilize them in their role at Crossroads and in their personal life.

Our managers learn how to identify their strengths or their team members and they have on-going conversations with their employees to help them achieve their personal and developmental goals.

Join our team to start utilizing your strengths today!

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Below are some frequently asked questions that people have had while filling out our job application.

Q: Do I need any certificates to qualify for the Direct Support Professional (DSP) position?
A: No, we do not require any certifications to qualify for our Direct Support Professional positions.

Q: Do I need any special training for the Direct Support Professional (DSP) position?
A: No, you do not need any special training. We do conduct a 2-week onboarding to provide all the training to successfully perform the job duties and responsibilities.

Q: Why do I need to provide proof of insurance?
A: Our coverage is written based, in part, on the fact we do require proof of personal vehicle insurance. Another consideration is at times some staff do sometimes use their personal vehicles for business, that does not involve transportation of clients. Such as driving to a training session or another location.

Q: Explanation of the question that asks you to list any skills that you possess that would make you particularly qualified for the position you are applying for.
A: This can include your brief explanation of working with adults with disabilities or any personal experiences that could relate. As well as any personality traits that you feel would qualify you for this position.

Q: Why is the email address I am using to create an account to apply not being accepted?
A: You must use your personal email address. An Indeed email address will not be accepted.

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If you have additional questions about our application or job opportunities, please do not hesitate to conatct one of our Acquisition and Engagement Specialists.

Beverly Buol Linda Ronk Theresa White
Phone: 712.522.3346 ext: 63 Phone: 712.256.7888 Phone: 712.256.7888 ext: 333 Email:
Locations: Battle Creek, Cherokee & Sioux City Locations: Missouri Valley & Onawa Locations: Atlantic & Council Bluffs


Crossroads of Western Iowa will not discriminate on the grounds of race, color, religion, sex, sexual orientation, gender identity, disability, pregnancy, military status, use of family and medical leave, national origin, genetic information or disability in the hiring, retention, or promotion of employees, nor in the determining of their rank or the compensation or fringe benefits paid them.