Our History
Getting Started 1975-1980
Incorporated in May under the name of Monona Services, Inc. Originally founded by the Monona County ARC (Association for Retarded Citizens), services were provided in a rented property in downtown Onawa Iowa to 8 consumers. After a few years, a building was purchased on 301 – 10th Street, in the north part of town.
Expanding and Innovating 1980-2000
By the mid 1980’s a couple additions had been added to the original building, and the number of consumers in service went up to 35 people. Work for the consumers consisted of building wooden boxes for Westendorf Manufacturing in Onawa, pallets for Wells Blue Bunny in LeMars, and opening a can and bottle redemption center at the shop. 1989 - A 4,000 sq. ft. building was purchased on South Harrison Street in Missouri Valley Iowa and services began to 6 consumers.
Growing Services 2000-2010
Crossroads of Western Iowa purchased a 5,000 sq. ft. building at 16th Street and 9th Avenue in Council Bluffs and began an ADP (Adult Day Program). The Council Bluffs ADP program currently serves 34 individuals in meaningful programs designed specifically for the individual needs of the consumer. Also in the year 2000, the name of the organization was changed to Crossroads of Western Iowa. 2003 - In January a separate housing corporation was formed in Onawa to provide HUD housing for 8 individuals in individual apartments in a 2 building complex know as Pearl Court with occupancy in January, 2004. 2006 - In Council Bluffs, another housing corporation was formed to provide HUD housing for 14 individuals in a 12 apartment, 3 building complex known as the Indian Creek Apartments. Many other individuals have been supported in their homes/apartments throughout the 3 county area. Pathways of Western Iowa is a related service that began in Council Bluffs for individuals with mental illness and brain injury. Pathways began services in July 2001 and provides needed supports for daily living both in the home and in the community. Skills such as balancing a checkbook, taking proper medications and arranging transportation are just a few of the varied needs of the individuals served.